Shipping Policy

Thank you for shopping with Nestora™.

Order Processing

All orders are processed within 1–3 business days. Once your order has been processed and dispatched, you will receive a confirmation email containing your tracking information.

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times:

• United States: 5–10 business days

• United Kingdom: 5–10 business days

Delivery times are estimates and may vary due to factors outside our control, including customs processing, carrier delays, severe weather conditions, or peak holiday periods.

Shipping Rates

• Standard Shipping: £4.99

• Free Shipping on orders over £89

Shipping rates are displayed at checkout before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take up to 48 hours to become active after dispatch.

You can also track your order using our Track My Order page.

Delayed or Lost Shipments

While we strive to ensure timely delivery, shipping delays may occasionally occur due to circumstances beyond our control.

If your order has not arrived within the estimated delivery timeframe, please contact us at ecomsupportteam@gmail.com and we will investigate the issue with the shipping carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been shipped, we may be unable to make changes. Additional shipping charges may apply if the package needs to be re-shipped.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email: ecomsupportteam@gmail.com